Bonuses & Offers ⭐⭐⭐
Betsafe doesn't offer any promotions or bonuses for their sportsbook (for Canadians) which is the reason for the low rating. However, they do offer rewards for those that like to play in the Casino, so they do provide something! With that being said, I wish they enticed Canadian bettors with promotions or bonuses for sports betting.
Betting Variety ⭐⭐⭐⭐⭐
Giving Betsafe 5-stars was an easy decision for their betting variety. Whether it's their abundance of sports to wager on or all of their betting markets, Betsafe ensures players will find a bet type they enjoy. Their betting varieties are one of my favorite features of using this site.
Banking Options ⭐⭐⭐⭐⭐
No matter your banking preference, Betsafe ensures they are covered on all fronts. I like how they offer several banking options for their users as every bettor is different. They are also transparent about payout times, so customers won't be left in the dark about their winnings.
Payout Speed ⭐⭐⭐⭐
As mentioned, Betsafe is transparent about their payout speed and they are at the industry standard. The only way for a company to earn 5-stars in this category is to go above and beyond. That isn't to say Betsafe is subpar, but they don't provide that extra step that deserves a 5th star.
Key Features ⭐⭐⭐⭐⭐
Betsafe knocks it out of the park with its key features. Live streaming for multiple sports is terrific and I love that they offer a large sportsbook. The cherry on top is offering live betting as that is one of the best markets to wager on (in my opinion).
App & Mobile Experience ⭐⭐⭐⭐
Despite not offering regular updates for their mobile app (for Canadians), their app works well. There are some hiccups when using this app (like crashing) but overall, the experience was fine. As well, their mobile site works well and provides a similar experience to betting on a desktop site, which is all I could ask for.
Security and Trust ⭐⭐⭐⭐⭐
Betsafe holds itself to a high standard with its security and trust. They are licensed by some of the top authorities for online sports betting and casinos, while also protecting customers with SSL encryption for personal information.
Licensed by the United Kingdom Gaming Commission and the Malta Gaming Authority, Betsafe is certified by the gold standard of sports betting. It's easy to give Betsafe 5-stars for the licenses.
Software & Games ⭐⭐⭐⭐⭐
Betsafe uses NetEnt for its online casino games, as well as other reputable online casino companies like IGT and GamesInc. This means that Betsafe is using some of the best providers to supply their games. You can't go wrong with the above and Betsafe ensures their casino games are top-notch by using trusted companies.
User Betting Experience ⭐⭐⭐⭐⭐
As a longtime player, using Betsafe was incredibly simple. My experience was pleasant and I felt like Betsafe had everything to offer as a bettor. A loaded sportsbook with live-streaming means I can stay close to the action and bet on multiple markets.
Sign-Up Process ⭐⭐⭐⭐⭐
The signup process took less than a minute and was easy to utilize. All I needed to do was type in my information (or click from a drop-down menu). It was cleanly laid out on one page and easy to find on Betsafe's home page. There were no gripes from me while signing up.
Customer Support ⭐⭐⭐⭐⭐
For someone that seems to run into issues, Betsafe does everything in its power to answer questions. Offering a live chat, email, FAQ section AND the ability to chat with someone over the phone means you won't be hung out to dry. All of their methods were informative as well, which is another bonus!