ShangriLa Review

ShangriLa
Strong, up-and-coming entry in the Canadian sports betting marketplace.
100% Welcome Bonus Up To $500
+ 20 Free Spins In Book Of Dead
  • Bonuses and promotions
    4.9
  • Banking and payout speed
    4.6
  • Mobile Experience
    4.6
  • Security and trust
    4.8
  • Customer support
    4.6
Total score
4.7

ShangriLa Top Features

  • Live Betting
  • Strong Welcome Bonus
  • Bet Builder
  • Cryptocurrency Friendly
Strengths:
Weaknesses:
Betting markets
Variety of Deposit Options
Great Welcome Bonus and Promos
Easy to use
ID verification needed upon signup
No iOS app
No FAQs

Shangri La sports book is an up-and-coming betting site in Canada

One of the more recent entries into the Canadian sports betting market, Shangri La is building towards becoming one of the top options. With an excellent welcome bonus, several promos worth taking advantage of, and a myriad of betting markets, there’s a lot to like here. Read on to get all of the details with our Shangri La sports book review.

Shangri La Strengths and Weaknesses

There are certain things every sports bettor looks for when deciding on a sports book. These are some of highlights (and lowlights) we found at Shangri La sports book.

Shangri La Strengths

  • Betting Markets: Shangri La does not skimp on the betting markets. In fact, it might be one of the first times we were overwhelmed with the variety of bets, lines and odds offered. This pertains to both pre-game as well as live, in-game betting. Couple this with the Bet Builder feature, and you have a world of options at your fingertips.
  • Banking Options: We’re always happy to see a sports book that is cryptocurrency friendly. But Shangri La perhaps excepts the widest variety of banking options we’ve experienced at a sports book. This includes a wide selection of withdrawal options as well. The only option missing here is PayPal, but we’re okay with that given all of the options available here.
  • Ease of Use: Despite a lackluster website design, it is very easy to navigate Shangri La’s sports book. Every sport, event and game is easy to find as are the associated betting markets. And their Bet Builder feature makes creating customized plays simple.

Shangri La Weaknesses

  • Customer Support: There’s no real excuse for Shangri La to not have a FAQ section. And if you’re going to operate in a particular country, you should offer a phone support option as well there. Improvements could be made on this front.
  • Website design: While we do like how easy the site is to use, we don’t like the way it looks. Everything, and I mean everything, is a shade of gray. Some color, some sort of distinguishing features, really any design improvement would help this website.
  • Mobile features: Because there is no iOS app and their Android app isn’t much different from their mobile website, using Shangri La on the go isn’t the best experience. Again, an improvement in website site would go a long way in fixing this issue.

Conclusion

Although we really don’t like Shangri La sports book’s overall design, its functionality and what’s offered here matters more than the site’s look. You come here to bet on sports, not to look at the scenery.

Sports Interaction’s profile

Website:

Company:
Shangri La Casino 
Year founded:
2016
Owner:
Shangri La Casino 
License & regulation:
InterStorm (Curacao) N.V. is licensed and regulated to provide games of chance over the Internet under sublicense No. #8048/JAZ2016-003 issued on the 3 March 2016 by Antillephone N.V., holder of Master Licence # 8048/JAZ of the Central Government of the Netherlands Antilles
Address/Headquarters:
17 Santa Rosaweg, Willemstad, Curacao
Sponsorship Deals:
N/A
Payment Methods:
Visa, MasterCard, Visa Debit, MasterCard Debit, Skrill, Neteller, Interac, ecoPayz, Bitcoin, Litecoin, Ethereum, NetBanking
Features:
Live betting, Bet builder, Cash out 
Odds Providers:
Shangri La
Apps Devices:
Android only 
Contact information/Support:
[email protected]
Casino game types:
Slots, Blackjack, Roulette, Video Poker, Live Dealer 
Casino Providers:
Microgaming, NetEnt, Playtech, Relax Gaming 

Shangri La full review

The first thing that struck us when visiting Shangri La sports book was the drab design of its website. Usually, such a site jumps off the page at you. Instead, a visitor is met with a drab gray appearance wherein every game and its odds melt together into one blob.

Once we got past that first impression, however, we started to like what we found here. Shangri La may be one of the more recent sports books to offer its wares to Canadian players, but it knows what they want. Every sport is well-represented with a multitude of betting markets and available odds and lines within each game. All of the best sports book features are here as well, with live betting, cash out, and a bet builder available.

Shangri La offers new players an excellent welcome bonus, and there are plenty of other promotions offered in both their sports book and casino. Signing up was easy, although extra ID was required, and making a deposit was even easier given all of the banking options. Our biggest concern here was really the unusual lack of customer support. With no FAQs or phone contact, you may feel left on your own. But with live chat and email, your questions will be answered.

If Shangri La put a little more effort into its appearance and added an iOS app, it could easily become one of Canada’s top sports betting websites. As it stands now, it’s still a good one with a welcome bonus worth utilizing.

Is Shangri La legal in Canada?

Shangri La sports book may not be headquartered in Canada, but it is completely legal to play here. Shangri La operates casinos in Armenia, Belarus and Georgia and the website is licensed and regulated in Curacao. Launched in 2016, Shangri La sports book has not encountered any legal issues or major complaints thus far. We feel it is perfectly safe to play here.

FAQ about Shangri La

Can you only see the odds in decimal format?

Unfortunately, yes. While we prefer the American format for odds, the only option at Shangri La is decimal odds.

Where can you download the Shangri La app?

Because there is no iOS app and the Android app isn’t available at the Google Play store, the only place to acquire the Shangri La app is directly from their website.

What forms of identification does Shangri La require to create an account?

To verify your age and location, you will need to provide Shangri La with a copy of your passport, driver’s license or national ID. You may also need to provide further identification to prove your address.

Does Shangri La sports book have virtual sports?

Yes. They offer a wide range of virtual sports, including soccer, tennis, horses, and more.

Shangri La’s Welcome Package

Every sports book will offer new players a welcome bonus of varying amounts. Shangri La’s welcome bonus is one of the best we’ve seen available.

Shangri La’s Welcome Bonus  

100% sports welcome bonus up to $500 plus 20 free spins

How to claim Shangri La’s Welcome Bonus

Shangri La’s welcome bonus is easy to claim, but does require a lot of playthrough in order to cash out. Here’s what you need to do:

  • Sign up for a new account
  • Opt-in during sign up
  • Deposit a minimum of $25
  • First qualifying bet will be counted towards bonus
  • Bet must be made within thirty (30) days of sign up

 Shangri La’s Welcome Bonus Terms and Conditions

Although their welcome bonus is generous, Shangri La requires a 7x playthrough prior to being able to cash out that bonus money. So, if you deposited the full $500 to receive the $500 bonus, you will need to play through $7,000 ($500 + $500 x 7 = $7,000) in order to cash out any of that money. Your bets must also qualify within their restrictions. This includes, but is not limited to, betting on odds -140 or higher for straight bets, -200 or higher for parlays. Any bet made outside of these parameters will not count toward meeting the bonus requirements. Also, all plays must be settled within thirty (30) days of signing up.

10% Weekly Sports Reload Bonus 

New users are also offered Shangri La’s 10% weekly reload bonus. Any subsequent deposit pf $20 or more after your first deposit qualifies for this offer. To receive, select the respective bonus from the drop-down menu during your deposit. This bonus only requires a 2x playthrough. 

Shangri La’s best sports features

There are different features that every sports book offers to its players. Some are novel, and some are essential. These are the best features available at Shangri La sports book.

Shangri La’s Live Betting

Live betting is very in vogue right now. And why shouldn’t it be? There are many in-game events on which to bet. Shangri La is right there for you, offering live odds on most games and events being played around the globe. Make the most of your sports watching experience by taking part in live betting at Shangri La.

Shangri La’s Bet Builder

While not every betting market is currently available for this feature, there are enough to make Bet Builder worth exploring. Through the dedicated Bet Builder tab, you can search for the best available markets and games, and then create an individualized bet for yourself. It’s easy, fun, and quick to use.

Shangri La’s Cash Out

We always appreciate it when a sports book offers an early cash out option. Shangri La is no different. If you feel the momentum of a game going against your bet, or if you’re simply afraid of a last second “bad beat,” cash out allows you to end your bet early and literally cash out a winner before the game even ends.

Shangri La Banking

Shangri La makes depositing and withdrawing your money quite easy. Deposits can be made with several different banking options, including Visa, MasterCard, Skrill, Neteller, bank transfer, ecoPayz, Bitcoin and many, many others. The only major option not available here is PayPal.

Making a deposit takes just a few simple steps. There is no transaction fee, and deposits arrive in your account instantaneously. Make sure to take advantage of Shangri La’s deposit bonus when you do reload your account.

Withdrawals are just as simple to make. You can even withdraw to your credit/debit card here. However, most withdrawals will take approximately five (5) days to process.

Shangri La’s mobile apps

Shangri La offers an app for Android devices, but not for Apple iOS devices. Also, the Shangri La app cannot be accessed from the Google Play store. To access and download their Android app, you must first visit the Shangri La website on your mobile browser. From there, you can easily find and download the app. While it’s always nice to have a dedicated app, the Shangri La app isn’t too far removed from using the mobile version of the website. It’s not necessarily worth the extra effort.

Shangri La’s customer support

Surprisingly, Shangri La offers no real FAQ section to seek out answers to problems on your own. Also, because the are not based in Canada, there is no phone support. Your only customer service options are a 24/7 live chat or email. The live chat was quick and responsive. Most issues could be effectively settled through this channel. Email responses took much longer to arrive as is typical.