Shangri La Live Review

Strong, up-and-coming entry in the Canadian sports betting marketplace.
100% Sports Welcome Bonus +20 Free spins
  • Bonuses and promotions
  • Banking and payout speed
  • Mobile Experience
  • Security and trust
  • Customer support
Total score

ShangriLa Top Features

  • Live Betting
  • Strong Welcome Bonus
  • Bet Builder
  • Cryptocurrency Friendly
  • Betting markets
  • Variety of Deposit Options
  • Great Welcome Bonus and Promos
  • Easy to use
  • ID verification needed upon signup
  • No iOS app
  • No FAQs
Cameron Kozinetz
By:Cameron Kozinets

One of the more recent entries into the Canadian sports betting market, Shangri La is building towards becoming one of the top options. With an excellent welcome bonus, several promos worth taking advantage of, and a myriad of betting markets, there’s a lot to like here. Read on to get all of the details with our Shangri La Live review.

Shangri La Strengths and Weaknesses

There are certain things every sports bettor looks for when deciding on a sports book. These are some of highlights (and lowlights) we found at Shangri La Live sportsbook.

Shangri La Strengths ✅

  • Betting Markets: Shangri La does not skimp on the betting markets. In fact, it might be one of the first times we were overwhelmed with the variety of bets, lines and odds offered. This pertains to both pre-game as well as live, in-game betting. Couple this with the Bet Builder feature, and you have a world of options at your fingertips.
  • Banking Options: We’re always happy to see a sports book that is cryptocurrency friendly. But Shangri La perhaps excepts the widest variety of banking options we’ve experienced at a sports book. This includes a wide selection of withdrawal options as well. The only option missing here is PayPal, but we’re okay with that given all of the options available here.
  • Ease of Use: Despite a lackluster website design, it is very easy to navigate Shangri La’s sports book. Every sport, event and game is easy to find as are the associated betting markets. And their Bet Builder feature makes creating customized plays simple.

Shangri La Weaknesses ❌

  • Customer Support: There’s no real excuse for Shangri La to not have a FAQ section. And if you’re going to operate in a particular country, you should offer a phone support option as well there. Improvements could be made on this front.
  • Website design: While we do like how easy the site is to use, we don’t like the way it looks. Everything, and I mean everything, is a shade of gray. Some color, some sort of distinguishing features, really any design improvement would help this website.
  • Mobile features: Because there is no iOS app and their Android app isn’t much different from their mobile website, using Shangri La on the go isn’t the best experience. Again, an improvement in website site would go a long way in fixing this issue.


Although we really don’t like Shangri La sportsbook’s overall design, its functionality and what’s offered here matters more than the site’s look. You come here to bet on sports, not to look at the scenery.

Grab your Welcome Offer
100% sports welcome bonus up to $500 + 20 free spins
Bet Now

Shangri La Live Profile

Website: shangrilalive.comCompany: Shangri La Casino 
Year founded: 2016Owner: Shangri La Casino 
License & regulation: InterStorm (Curacao) N.V. is licensed and regulated to provide games of chance over the Internet under sublicense No. #8048/JAZ2016-003 issued on the 3 March 2016 by Antillephone N.V., holder of Master Licence # 8048/JAZ of the Central Government of the Netherlands AntillesAddress/Headquarters: 17 Santa Rosaweg, Willemstad, Curacao
Sponsorship Deals:
Payment Methods: Visa, MasterCard, Visa Debit, MasterCard Debit, Skrill, Neteller, Interac, ecoPayz, Bitcoin, Litecoin, Ethereum, NetBanking
Features: Live betting, Bet builder, Cash out Odds Providers: Shangri La
Apps Devices: Android only Contact information/Support: [email protected]
Casino game types: Slots, Blackjack, Roulette, Video Poker, Live Dealer Casino Providers: Microgaming, NetEnt, Playtech, Relax Gaming 

Shangri La Live Review – Our Expert Highlights

ShangriLa Canada is an operator that Canadians are flocking to, even if it hasn’t been around as long as some competitors. In this Shangri La Live review, I’ll give my unbiased opinion on how I feel about this website and the value it provides bettors. While I will keep it informative, what I like in an operator may not be what you do. With that said, let’s dive into our ShangriLa review.

The Shangri La Live bonus offerings are average, in my opinion. Their sign-up bonus has really restrictive terms and conditions that make it unlikely that bettors will benefit from what they offer. However, their other bonus offerings are fun and can add value to a bettor’s experience.

The sports coverage and markets are great, although there is room for improvement. While they cover all the major sports and leagues Canadians would seek out, and even many niche ones, the lack of player prop options holds them back. This is a type of market bettors love.

The strongest part of the Shangri La sportsbook may be the banking options they have available. I have never seen an operator with so many options. These range from standard options like debit or Interac to unique options like cryptocurrency or Apple Pay. Bettors who like alternative banking will appreciate Shangri La Live.

The customer support aspect of ShangriLa has some gaps. While 24/7 customer support is amazing, and I like their Live Chat feature a lot, they could stand to add both an FAQ page and a customer support phone line. This would serve to make them a more well-rounded support website.

The mobile aspect of ShangriLa is exciting for Android users. They have a ShangriLa app that can be found and downloaded directly from the website. For other smartphone users, there is a ShangriLa mobile-optimized website that is sure to provide plenty of fun for bettors looking to enjoy their sportsbook on the go.

Overall, ShangriLa has its strengths and weaknesses, but I believe its strengths win out. The sportsbook is deep, there are fun features, and the breadth of payment options is superb. It is a strong option for bettors.

Shangri La sportsbook

Shangri La Live Score

Bonuses & Offers: ⭐⭐⭐⭐⭐

The betting offers available on Shangri La Live are solid. While they have a welcome bonus, it doesn’t stand out as one of the best welcome bonus offers because the terms are quite restrictive. However, they have other sports betting bonuses that I really think users will enjoy. These include fun things like parlay boosts and other offers that add consistent fun.

Betting Variety: ⭐⭐⭐⭐⭐

While the ShangriLa sportsbook has a lot to offer, there are some things missing. I think that the overall ShangriLa Canada offerings are strong, considering they cover all the leagues that the average Canadian will be looking to bet on. However, I noticed a lack of player prop options. This is a notable oversight that I think many bettors want in their sportsbooks.

Banking Options: ⭐⭐⭐⭐⭐

This might be the most impressive aspect of the ShangriLa sports betting experience. There are many betting sites with a lot of payment options, but I don’t think anything can match what ShangriLa provides here. They have legitimately more payment methods than I knew existed. They cover all the standard options like credit/debit and Interac, and then have a huge host of other options like cryptocurrency, Amazon and Apple Pay, and so much more.

Payout Speed: ⭐⭐⭐⭐⭐

The ShangriLa withdrawal process is largely dependent on what type of payment method you use. If you aren’t going through a bank, you can receive your withdrawal on the same day that you try to take it out. If it is your first withdrawal, you might need to verify your identity, which takes several days. And if you are using a bank as a part of the withdrawal, it will add another several days. However, this is all normal.

Key Features: ⭐⭐⭐⭐⭐

The key features of the ShangriLa sportsbook are solid, but they aren’t overwhelmingly fresh or new. They are the type of features you would expect to find on this operator. They include fun aspects like bet builder, live betting, and virtuals. The biggest standout in my mind is the payment options, which makes them one of the best new betting sites for bettors that like alternative banking.

App & Mobile experience: ⭐⭐⭐⭐

Sports betting apps are an instrumental part of a good mobile experience on a sportsbook. There is a ShangriLa app available; however, it can only be downloaded as an APK for Android, so iOS users don’t get to enjoy it. However, there is also a mobile-optimized website that users can access from their smartphone browsers.

Security and Trust: ⭐⭐⭐⭐⭐

If you are going to use an operator, you have to feel fully confident that they will protect your data and payment information. If you are worried about using ShangriLa, don’t be. This sportsbook has excellent security and a solid reputation amongst users. They are a licensed operator, which means they must adhere to certain security standards. 

Licensing: ⭐⭐⭐⭐

Licensing is extremely important because it indicates to bettors the legitimacy of an operator. If you are using a sportsbook, ensuring it is licensed is important. The ShangriLa sportsbook is licensed by the Curacao government. This ensures that they follow certain regulatory standards. They are not iGaming Ontario licensed.

Software & Games: ⭐⭐⭐⭐⭐

ShangriLa Canada is not just a virtual sportsbook. It is also a comprehensive online casino that features a wide variety of different games like Poker, Roulette, Slots, and Blackjack. They feature software from many top casino providers, such as Microgaming, NetEnt, and Playtech.

User Betting Experience: ⭐⭐⭐⭐

While ShangriLa is good for a great deal of fun, I wouldn’t say its user betting experience stands out as its defining trait. The experience is solid, with fun features and significant sports coverage. However, it could certainly be improved with a better website design.

Sign-up Process: ⭐⭐⭐⭐⭐

This is an area where ShangriLa does stand out. Creating a ShangriLa sign-in is famously fast, with the website claiming it can be done within a minute. This was pretty much my experiment. It is a rapid process to create a ShangriLa login. 

Customer Support: ⭐⭐⭐⭐

The customer support features on ShangriLa are solid, but there could be some improvements made. The customer support features include an email and a Live Chat, both of which are operational 24/7. That’s a big plus! However, the website could really benefit from a FAQ page as well as a phone line.

Shangri La Live Welcome Bonus 🎁

A welcome bonus is the betting offer a sportsbook provides to their users for signing up on their website. These offers are meant to reward users for signing up and depositing with an operator, and just about every website has them.

The ShangriLa welcome bonus offering amount is solid, although I found that it had some pretty strict terms and conditions that will make it quite difficult for the average bettor to see value. Still, some will certainly benefit from what it provides. Let’s take a look at the ShangriLa sign-up bonus.

ShangriLa Sign Up Bonus

Shangri La Live Sports Welcome Bonus

100% Matched Deposit Up to $250 and 20 Free Spins

How to Claim Shangri La Live Welcome Bonus?

  • Step One: Select Sports Bonus When Depositing for the First Time
  • Step Two: Deposit a Minimum of $25
  • Step Three: Meet the Wagering Requirements within 30 Days of Deposit to be able to Withdraw Bonus Funds 

ShangriLa Welcome Bonus Terms and Conditions 📝

Every bonus has terms and conditions. These are the different rules that govern the usage of a bonus, ensuring that there is an upside for the sportsbook. For the ShangriLa sign-up bonus, the terms and conditions are quite stringent and restrict the value users are likely to receive. Let’s look at the terms of this offer.

  • Minimum 100% matched deposit of $25, maximum of $250
  • Must meet wagering requirements within 30 days
  • Wagering requirements are 8x the deposit+ bonus amount
  • Only bets with odds of -165 or higher contribute to the requirement
  • For multiples, each selection must have odds of -165 or higher
  • Only one bet per event while the bonus is active

Casino Bonus

Shangri La Live Casino Bonus

100% Matched Deposit Up to $500 on First Three Deposits

  • Wagering Requirements are 30x the sum of the deposit and bonus amount
  • The bonus is active for seven days
  • The maximum bet for the bonus is $8 

Shangri La Sportsbook & Casino Promotions

The sign-up bonus isn’t the only offer you’re going to find on ShangriLa. Like other sportsbooks, they also offer a wide array of sports bonuses and promotions. Sports bonuses and promotions typically range dramatically. They are promotions sportsbooks provide for bettors taking certain actions, like free bet offers for bettors that place a certain number of sports bets a week.

Sports betting bonuses often center around things like major events, such as the World Cup or the Super Bowl. They typically will rotate throughout the year.

There are several ShangriLa bonus offers, although they don’t provide as many as some of their competitors. Let’s look at what they provide.

  • Parlay Odds Boosts: Starting from four selections, you’ll receive boosted winnings on parlays
  • 10% Weekly Sports Bonus: Receive a 10% matched deposit of up to $500 every week

Casino Bonuses 🎰

It isn’t just the sportsbook that has promotional offerings. The casino also has bonus offerings. Bonuses are a big part of the casino experience, and most operators will have more promo offers available for their casinos. Casino bonuses can range from VIP clubs, where bettors receive points for making bets that can be exchanged for prizes, or free spins, where bettors get free spins on certain slot games.

Let’s look at some of the bonuses available on the ShangriLa casino.

  • 10% Weekly Cashback: Receive a 10% weekly cashback on any net losses on all casino games
  • 10% Weekly Casino Bonus: Once every week, you can get a 10% matched deposit up to $300 on deposits
  • 75% Crazy Monday bonus: Every Monday, players may get a 75% Casino Bonus up to $100
  • Shangri La Club: For the most exclusive players, there’s an invite-only club where players receive benefits

Shangri La Sports Features

There are different features that every sports book offers to its players. Some are novel, and some are essential. These are the best features available at Shangri La sports book.

Shangri La Live sports coverage

Shangri La Live Betting

Live betting is very in vogue right now. And why shouldn’t it be? There are many in-game events on which to bet. Shangri La is right there for you, offering live odds on most games and events being played around the globe. Make the most of your sports watching experience by taking part in live betting at Shangri La.

Shangri La Bet Builder

While not every betting market is currently available for this feature, there are enough to make Bet Builder worth exploring. Through the dedicated Bet Builder tab, you can search for the best available markets and games, and then create an individualized bet for yourself. It’s easy, fun, and quick to use.

Shangri La Cash Out

We always appreciate it when a sports book offers an early cash out option. Shangri La is no different. If you feel the momentum of a game going against your bet, or if you’re simply afraid of a last second “bad beat,” cash out allows you to end your bet early and literally cash out a winner before the game even ends.

ShangriLa Sports Coverage

If you are going to use a sportsbook, you need to ensure that it covers the sports you love. If you want to do some MLS soccer betting, but the operator you are using only covers European leagues, then you won’t enjoy the sportsbook as much as you would’ve. The amount of sports available on an operator is known as their sports coverage.

The ShangriLa sportsbook has substantial sports coverage. They have all the primary leagues Canadians seek out available. That includes leagues like the NHL, NBA, and NFL. Each of these leagues they have significant coverage, so bettors will find a lot of fun to be had.

If you like some more alternative sports, you can find some niche options in the ShangriLa sports betting options. They have substantial eSports markets and cover sports like Gaelic football, water polo, and harness racing. While most Canadians won’t be familiar, having options is fun. Let’s look at some of the popular sports you can expect to find with ShangriLa.

⚾ ShangriLa Baseball

Baseball is popular across North America and parts of Asia, and the game is continuing to grow. ShangriLa has substantial baseball coverage. They, of course, cover the MLB but also have markets available for the Korean and Taiwanese baseball leagues.

🏀 ShangriLa Basketball

Basketball is a sport that is one of the most popular in Canada, especially considering that it was invented by a Canadian. ShangriLa is one of the NBA betting sites with tons of options for fans of the world’s biggest league. Outside of the ShangriLa NBA options, they cover leagues across Europe, Asia, and South America.

🏈 ShangriLa Football

Football betting online is incredibly popular. Few sports dominate a day of the week like the NFL does on Sundays, and any sportsbook worth it's salt is going to have a lot of options for bettors here. The ShangriLa NFL betting options are very solid, although they are missing player props.

🏑 ShangriLa Hockey 

Canada’s game is a must for any sportsbook trying to operate in our country. Canadians love their hockey, and the ShangriLa hockey options are excellent. ShangriLa is a great place to make a hockey bet, with expansive coverage of leagues like the NHL and other major and minor leagues across Europe.

⚽ ShangriLa Soccer

Soccer is the biggest sport in the world, and for bettors that want to get in on the action, there are a ton of great ShangriLa soccer betting options. These include coverage of leagues all around the world, ranging from big leagues like the EPL and La Liga to smaller leagues on every continent.

Shangri La Betting Markets & Types of Bets

We’ve told you about some of the sports you are likely to find in the ShangriLa sportsbook, but there are more things that define a sportsbook than that. Two of the biggest things to consider are the markets and the types of bets you can make on an operator. Markets and types of bets are the unique outcomes a bettor is allowed to place bets on or the ways of betting a sportsbook has enabled.

Let’s look at some of the most popular markets and types of bets you can find on ShangriLa Canada.

Shangri La Live Betting Markets:

  • Moneyline: The Moneyline is a market where bettors place bets on the direct outcome of a game. If you pick a team on the Moneyline, you’ve picked them to win.
  • Double Chance: Double Chance is when bettors get to pick two of the three outcomes in a game. This is specific to sports where there are ties. So bettors could pick Team A to win and tie, Team B to win and tie, or Team A and B to win.
  • Point Spread: The Point Spread is a line that represents the projected score differential in a game in favor of a team. Bettors can bet for the spread, which means the favored team exceeds the differential, or against the spread, meaning they don’t.
  • Over/Under: The over/under is a line that represents the projected combined total amount of goals/points/runs in a game. Bettors can pick the over, meaning the teams exceed that total, or the under, meaning they don’t.
  • Futures: Futures are long-term bets within a league. Bettors can pick which player will win MVP, what team will win the championship, and so on. 
  • Game Props: Game Props are markets within a game that don’t necessarily determine the final outcome. These can be things like which team will have more corner kicks, which team will score first in the second quarter, and so on.

Shangri La Live Types of Bets Available

  • Live Betting: ShangriLa is one of the top live betting sites out there. Live betting is placing bets on games that have already started. The odds will shift and change according to what is happening in the game.
  • Parlays: A parlay bet is when bettors tie multiple bets into one. For a parlay bet to hit, each of the outcomes in it needs to happen. It is a high-risk, high-reward style of betting.

How to Place a Bet at Shangri La Live?

Here’s how you could get started placing your first bet with ShangriLa.

  • Step One: Create a ShangriLa login and deposit into the bank
  • Step Two: Visit the ShangriLa sports sections, and click Sports A-Z
  • Step Three: Click on the sport you want to bet on, the league within the sport, and then the game within the league. This will show all available markets
  • Step Four: Click the market you want to bet. A bet slip will pop up. Input how much you want to be and click Place Bet.
  • Step Five: You are now good to enjoy your bet!

Shangri La Live App 📱

The mobile experience is a core part of a sports betting journey. The ability to bet on the go opens up a whole world to bettors. Betting from the bus, the bar, or the park means you can take your sports betting to a whole other level. Many sportsbooks include a betting app for their users that allows them to download a mobile version of the sportsbook to their smartphone, while others have a mobile website.

The ShangriLa app is available, but only as an Android APK. That means it isn’t found on the Google Play Store, but Android users can find instructions to download it from the ShangriLa website. It can be downloaded directly on your smartphone from their website and stored on your home screen.

For iOS or other smartphone users, you can still use ShangriLa from your smartphone. You can find a mobile ShangriLa mobile-optimized website on your smartphone browser. This is a version of the ShangriLa website specifically designed for smartphone devices. The mobile site is solid and condenses the ShangriLa desktop version nicely for a mobile format. Navigating this mobile format is easy, as it is very similar to the normal website, except you tap instead of click.

Shangri La Live mobile app

How to Open an Account on ShangriLa?

Before you ever place a bet on a sports betting site, you’re going to need to create an account. Creating a login should be fast and effective, but some sportsbooks manage to make it difficult. It will require some personal information from you, like your address and contact details.

Creating a ShangriLa login is easy and efficient. They pride themselves on simplifying the account creation process, and it is fast and easy. While it does require info from you, ShangriLa is an established and trusted operator, so there’s no concern here. Let’s look at how you can create a ShangriLa account.

Steps to open an account on ShangriLa:

  • Step One: Input a User Name, Email Address, Password, Legal Name, Birth Date, and Phone Number
  • Step Two: Input your Address, City, Postal Code, Country of Residence, and Currency
  • Step Three: Agree to the Terms, and you are Good to Go!

ShangriLa Deposits & Withdrawals 💳

One of the standout aspects of ShangriLa Canada is its banking. If you are the type of person that wants a lot of different options with their banking methods. I have legitimately never seen a sportsbook that accepts so many different payment options for bettors. The banking process is also smooth and efficient.

Banking with ShangriLa might seem daunting, but bettors will feel safe knowing that this operator has been around for well over five years and they have a pristine reputation.
Here are some of the payment methods you can expect to find on ShangriLa:

  • Visa/MasterCard
  • Interac
  • Skrill
  • Neteller
  • ecoPayz
  • Cryptocurrency
  • Apple Pay
  • Amazon Pay
  • Google Pay
  • MuchBetter

These aren’t even all the options on ShangriLa. That is an aspect that really makes them stand out. The deposit process is easy and effective. You simply click on the banking tab, click the banking method that you prefer to use, and input the banking information.

The ShangriLa withdrawal process is slightly more difficult. Bettors need to confirm their identity on the first withdrawal. This takes several days and will require a government ID like a license or passport. Then, there’s the typical several-day wait you can expect. However, if you use cryptocurrency or e-wallets, the transaction times will be faster.

Shangri La Live Customer Support

Surprisingly, Shangri La offers no real FAQ section to seek out answers to problems on your own. Also, because the are not based in Canada, there is no phone support. Your only customer service options are a 24/7 live chat or email. The live chat was quick and responsive. Most issues could be effectively settled through this channel. Email responses took much longer to arrive as is typical.

FAQs about Shangri La Live

Is ShangriLa legit?

Yes! ShangriLa is a licensed operator that has been in the business for some time now. They are one of the best-known legal betting sites in Canada. 

Does ShangriLa have an app?

There is no ShangriLa app available for iPhone users. There is, however, an Android version of ShangriLa that can be downloaded to users’ phones. However, it can’t be downloaded through the Google Play Store. There are instructions for downloading it as an APK on the website.

How does ShangriLa payout?

ShangriLa pays out when bettors request a withdrawal. The process is straightforward. Bettors click on their account balance and select the withdraw option. They choose the banking method they want to withdraw from and input their information. They might need to verify their identity, but this is a normal part of using a sportsbook.

Is there an FAQ page on ShangriLa?

Unfortunately not. The ShangriLa customer support options are missing both an FAQ page and a phone line. There is a live chat and email feature available 24/7, though

Bottom Line

Like every other sportsbook, ShangriLa has both strengths and weaknesses. Still, I believe most bettors will find this to be a fun and exciting sportsbook with some interesting core features.